How do I track my staff’s progress?
You will have a dedicated account manager who will work closely with the trainers and assessors on you account and create a monthly report for to detail the progress of your staff. If you have any particular learning or monitoring you would like our team to include in their visit just let us know and we will detail our observations here too.
What does my account manager do?
You will have a dedicated account manager who will be responsible for monitoring your staff’s progress on their programmes and also managing your expectations and satisfaction. They are available by email and telephone during business hours to answer any questions you may have. They will also call or email you to discuss the programmes we are delivering for you on a monthly basis to see if we can improve the service we give you, as well as letting you know about any new offers or programmes we introduce.
How do I add more people to the programme or book more training?
If you have a new member of staff or would like to extend out training programmes to another department, contact your account manager who will be happy to discuss the best programme to add and will manage the induction and delivery for you. Alternatively you can ring our head office on 0161 7647523 and speak to our Business Development Manager.
How do I find out about new opportunities from Training For Travel?
Your account manager will let you know about any new opportunities at Training For Travel by telephone or email. We are also continually updating the employer news section of our website.
Do I need to contact the Government or Awarding Bodies?
No. Training For Travel access the Government Funding on your behalf and are accredited centres with all our awarding bodies. As such we will be responsible for registration, claiming and certification on your behalf, in line with the quality requirements of our Governing Bodies.
What happens if my people aren’t eligible for Government Funding?
The Government is committed to the programmes Training For Travel offer and as such there are a variety of funding streams we can access for people of all ages, levels of experience and regions. Training For Travel are committed to equal opportunities and so, in the unlikely event that we cannot draw funding down for everyone, as long as those for whom we can are in the majority, we will absorb the cost of providing the equivalent programme to any unfunded members of staff.
What happens if I make a redundancy and that person cannot complete their programme?
Where possible, we ask that we have as much notice as possible of any people who will be leaving your business and our programme so that we can use our resources to try and facilitate the completion of their programme beforehand. We do, however, appreciate that this is not always a possibility in such a fast changing environment and so there are no penalties under such circumstances.
Who monitors Training For Travel?
Training For Travel undergo strict quality checks from the Learning and Skills Council, our Awarding Bodies; City and Guilds, Edexcel and the Institute of Leadership and Management and we are also regularly inspected by OFSTED.