How do I contact my assessor?
Your assessor’s contact details will be
in your Portfolio. if you cannot access them there then call our Head Office.
How do I do another qualification?
If you have not yet completed your
qualification with us, speak to your assessor about available next steps. If
you no longer see an assessor on a regular basis but would like to start
another qualification, contact our Head Office on 0161 764 7523 or leave us a
message using Contact Us.
What is an IV?
IV stands for Internal Verifier. The Internal
Verification process at Training For Travel is to ensure a high standard of
quality assessment by all the assessors on our team. Your portfolio may be sent
to an IV so that your assessor’s work can be checked. This is completely
routine and does not indicate a problem with the work of your assessor. Under
these circumstances your portfolio will be couriered back to you in time for
your visit. You may also receive a telephone call from an IV during your
programme or they may observe your assessment visit. They will ask you
questions to confirm the standard you are receiving from your assessor, but
again this is completely routine and does not indicate a problem with the work
of your assessor.
What is an EV?
EV stands for External Verifier.
External Verification is the process our awarding bodies, City and Guilds and
Edexcel, use to ensure we maintain a high standard of assessment at Training
for Travel. Your portfolio may be sent to an EV so that your assessor’s work
can be checked. This is completely routine and does not indicate a problem with
the work of your assessor. Under these circumstances your portfolio will be
couriered back to you in time for your visit. You may also receive a telephone
call from an EV during your programme or they may observe your assessment
visit. They may ask you questions to confirm the standard you are receiving
from your assessor, but again this is completely routine and does not indicate
a problem with the work of your assessor.
Why do I have to do Key/Core Skills?
Key/Core Skills are an important part of
your programme because they confirm your level of Communication and Number
Skills as part of a Government initiative. They consist of a short exam and
completion of a short work book. Once complete you will not need to repeat them
if you do more programmes with us at that level.
Where is my certificate?
If you have an enquiry about a
certificate you have not received, speak to your assessor in the first instance
or contact our Head Office on 0161 764 7523 or leave us a message using Contact
Us.
I’m leaving my job but want to continue
my qualification. What do I do?
If possible your Training For Travel
assessor will visit you in your new job to allow you to finish the
qualification you have started. Discuss this with your assessor to see if your
new role will allow you to gather evidence for your qualification. If this is
possible, you will need to discuss continuing your qualification with your new
employer. Training For Travel will support you in any way we can and will
discuss the requirements with your new employer.
Who monitors Training For Travel?
Training For Travel undergo strict
quality checks from the Learning and Skills Council, our Awarding Bodies; City
and Guilds, Edexcel and the Institute of Leadership and Management and we are
also regularly inspected by OFSTED.