"At Canvas Holidays, our mission is to empower employees to
deliver a great experience for all our customers, every time. To make
this happen, we needed support from the very best training partners and
Training For Travel have been hugely impressive in helping us achieve
these goals. From our very first meeting, their team listened well to
understand our needs and expectations, responded quickly and
consistently, and delivered on their promises. Over 40 of our resort
based staff now have NVQ's, with measurable improvements in guest
satisfaction. Their trainers working overseas were truly first class.
We now have another group in our call centre undertaking professional
Sales and Customer Service accreditation. These employees are more
engaged than ever and also proving to be far more effective in their
roles. I have absolutely no hesitation in recommending Training For
Travel."
Paul Carter, Managing Director, Canvas Holidays
.............................................................................................................
"I would like to take this opportunity to say how beneficial I have found my training in Management Level 3. I have found the whole learning experience very worthwhile and I am delighted to have completed the work. It has also been great to receive a BTEC award too. My staff throughout our three branches have also enjoyed and benefitted from completing their NVQ's. Our sales and admin staff have all undergone the training. I have also been very impressed with the calibre and professionalism of the Training For Travel staff allocated to Hyde-Barker Travel. They have worked with us, when staffing levels have been low, by fitting into our schedule, and have exercised wonderful professionalism throughout. Both Karen Talbot and Jane Burbeary have been friendly & outgoing, so that my staff have looked forward to & enjoyed their presence in our various offices.
The NVQ programme has enabled us to show commitment and investment in our staff, who are the greatest assets to Hyde-Barker Travel"
Robert W.Turner, Managing Director, Hyde-Barker Travel
.............................................................................................................
“The way TFT understand our business
& what we need is what makes our partnership so strong. Their unique and
friendly approach motivates our staff to achieve their full potential whilst
being supported in the workplace. Many of the staff that have gone through the
apprenticeship programme are now managers with us.”
Gaynor Golding, Training and Development
Manager, The Co-op Travel
.............................................................................................................
“In the years we have worked with TFT,
we have always found them to be approachable and friendly. The training of our
junior staff through to middle management is always met with enthusiasm and is
delivered in a professional manner. Our staff relate very well with and have
complete trust in their assessors, and have built an excellent working
relationship with them. TFT meet all our training needs and we would not
consider using anyone else.”
Sandra McAllister, Director &
General Manager, Althams Travel
.............................................................................................................
“We have worked with Training For Travel
since Autumn 2006. In this space of time we have developed an excellent working
relationship, and our shop staff are very impressed by the knowledge and
professional approach of the assessors. TFT have worked closely with us to
understand the requirements of our programme, and we look forward to a long and
successful partnership”
Carolyn Murray, Funded Schemes
Assessment Consultant, Tui Travel UK & Ireland
.............................................................................................................
"Just wanted to say a huge thank you to you all personally and professionally
for the support you have shown to us over the last 18 months.
The team at TFT have been great in leading the learners and ensuring they reach their goals."
Carmel Alexander, General Manager, St Andrews Travel
.............................................................................................................
In 2008 we were looking for a partner that would help us turn our commitment to provide learning and development opportunities for all of our employees into a reality. Of all the possible training providers it was Training For Travel that really stood out from the crowd. From the very start their professionalism and dedication to deliver a bespoke development programme for our people left us in no doubt we had made the right decision. With Training For Travel’s help we now offer a comprehensive, tailored and relevant development programme to all our employees and this would not have been possible without the hard work, enthusiasm and expertise of the TFT team.
Ann Lockwood, Learning & Communication Manager, Gold Medal Travel
.............................................................................................................
"Training For Travel worked closely with us to understand our business and create a training programme that is tailor-made to us. Their friendly, flexible yet professional approach has made the programme a huge success and we are very happy that our people are now working towards nationally recognised qualifications."
Giles Hawke, Director, Complete Cruise Solutions
.............................................................................................................
"We have been working with Training For Travel since our Call Centre returned to the UK in October 2008. Throughout that time we have built up a fantastic relationship and the training provided has been tailor made to suit our business requirements.
I have been very impressed by the professional approach of the TFT assessors and look forward to continuing this relationship as our Call Centre grows."
Katriona White, Call Centre Manager, Jet2 Holidays